CURRENT POSITIONS
Family Solutions is a growing private counseling practice that serves families in Guilford, Alamance, and Randolph Counties. Services are provided in the community and in the office. We are looking for fully licensed and associate level licensed mental health professionals to be W2 therapists for our company and earn up $55 per hour. Must have a passion for clinical services and commitment to high professional standards.
Why is W2 employment status important vs 1099 Contractor? This means that withholdings are taken out each pay period, we provide worker's comp and liability insurance.
Client Care Specialist Job Posting – September 2020
Family Solutions, a community mental health counseling agency, is looking for the following person to join our team. Here are some hopes we have for this position:
Provide Assistance and Support for the Following Client Care Specialist Duties:
- The Client Care Specialist’s main role is to connect potential and current clients with services withing our agency in a timely manner.
- Answering and returning calls made to our main office phone line. Calls would include referral sources and clients/families trying to access services.
- Ability to communicate clearly by phone is one of the most important strengths needed for this position.
- Daily communication and weekly status meeting with administrative team.
- Contacting and screening clients requesting services.
- Developing an understanding of our therapists’ specialties and finding the best fit for clients; coordinating client’s first appointment.
- Insurance eligibility checks: Looking up clients’ insurance policies to determine if policy is active; verifying specific benefits.
- Assisting billing specialist in posting payments and processing receipts.
- Coordinating client assignment and data-entry through our electronic medical record system (PIMSY).
- Maintaining organized, well-stocked office spaces in all 3 locations (Greensboro, High Point (Archdale) and Burlington).
- Computer skills in MS Word, Excel and data-entry.
- Ability to speak Spanish a plus, not required.
- Must have reliable transportation.
Candidates for this position would need to be independent, fast learners with great flexibility as the needs of our agency grow and shift. They would need to have a high attention-to-detail to appropriately understand client needs as well as our therapists’ specialties. We value kindness above all else. This person will need the ability to think quickly and solve problems on the spot for issues that arise in our vibrant community mental health office. Client care specialists need to be able to practice patience, compassion and understanding to connect with clients who often contact our agency in the middle of crisis situations. They would need to be able to maintain calm communication with clients and staff while still maintaining attention to detail and organization. Our work culture is built around our core belief of taking care of each other – both our clients and our staff. Being kind and helpful is what keeps us growing and able to offer support to our community. This position is a vital connection between our clinicians and our clients. This is a 40 hour per week position, $15/hour with reimbursement for mileage and phone. Tuesdays and Thursdays will require a schedule of 9am-6pm, as later afternoon phone coverage is helpful to our clients and referral sources.
If interested, please submit cover letter and resume to the attention of Anita Faulkner at anita@famsolutions.org.
Open IHTS Positions Available
In-Home Therapy Services (IHTS) is a new clinical community-based service we started in January 2019 and we are so excited about this service. It blends great clinical work and care management in the community for children and families with complex clinical & care management needs. The service is 2 hours per week per family. We currently provide this service in Alamance County and it does require full licensure. This service is so exciting we created its own website @ www.ihtsfamilysolutions.com. Visit there to see more details about the model.
Our IHTS therapists are direct service providers responsible for the quality and ethical delivery of individual and family outpatient services to children/adolescents and their caregivers. Therapist are responsible for providing diagnosis, assessment, and treatment to children, adolescents and caregivers where behavior problems, anxiety, depression, emotional regulation issues, neglect, physical, sexual, and/or emotional abuse are present. Direct face to face services are provided in the community and care management can be done in the office.
A Master’s Degree in Social Work, Counseling, Psychology or related field and full licensure is required per service definition. Applicant must provide documentation of licensure.
We are very serious about our clinical work with clients, but we also like to have fun and have a positive/energetic work culture.
Clinical supervision at no charge is provided to staff to ensure quality care to children, adolescents, adults, and families.
Hours for all IHTS therapists are flexible and vary according to client need but typically most direct service is provided in the afternoon or evenings after school. Care management services can be provided during the typical work hours. We are looking for W2 part-time IHTS staff. Two options: (1) Contract IHTS position is $60 per hour, mileage, training, mobile phone, and therapy supplies stipend. (2) Part-time 20 hour/week employee position is $24,000 annual salary plus mileage, training, mobile phone, and therapy supplies stipend.
If interested, please submit cover letter and resume to the attention of Chris Faulkner at chris@famsolutions.org.
Outpatient Therapy Position: Greensboro Office
Our outpatient therapists are direct service providers responsible for the quality and ethical delivery of individual and family outpatient services. Therapist are responsible for providing diagnosis, assessment, and treatment to adults, children, and/or families where behavior problems, anxiety, depression, emotional regulation issues, neglect, physical, sexual, and/or emotional abuse is present.
A Master’s Degree in Social Work, Counseling, Psychology or related field and full licensure is expected. Applicant must provide documentation of licensure. In-service and training on current evidence-based practices are available to our staff (see our current service array on our website for more details).
We are very serious about our clinical work with clients, but we also like to have fun and have a positive/energetic work culture.
Clinical supervision at no charge is provided to staff to ensure quality care to children, adolescents, adults, and families.
Hours for all outpatient therapists are flexible and vary according to client need. This position does include evening work. Must be able to maintain a caseload of 15 to 25 clients per week. Position is W2 employee and hourly rate ranges from $40 - $55 per hour. pay range is based on type of insurance and type of license.
If interested, please submit cover letter and resume to the attention of Chris Faulkner at chris@famsolutions.org.