We provide therapy/mental health services to children, teens, parents, adults, and families. People choose therapy for a variety of reasons, and here are a few examples: behavioral difficulties and emotional dysregulation, resolving the impact of trauma, coping with school, family, or work stress, managing teen dating relationships, and adjusting to divorce.
Do I have to talk?
While adults often prefer to use words to discuss their concerns; children and teens often respond better to activities, creative arts, and play in therapy. We strive to use creative therapeutic modalities that best fit the developmental needs of the person(s) in therapy.
What is OK to tell your therapist?
Anything that is important to you! We believe listening to whatever is important and relevant to you is the most effective way to help you address your concerns and goals.
Who will know what happens in therapy?
We understand that trust is essential to the therapeutic process. We cannot share any information about you to anyone else without your written consent (HIPAA Privacy Notice); EXCEPT in situations where there is an immediate threat of safety. If your child is in therapy, your therapist will be glad to provide treatment updates as needed, but maintaining confidentially between parents and a child or teen is often necessary to meet therapeutic goals. Each family’s information sharing needs are different and your therapist will answer any information sharing questions with you at your first appointment.
What choices do I have in treatment?
We believe strongly that treatment choices are yours to decide, and that our role is to provide you with relevant information and recommendations. We are able to offer a variety of expertise in developing a course of treatment that best meets your needs.
How long will I be in therapy?
There is no magic number that can answer this question. Each person is treated on an individual basis and the number of sessions attended depends on that person’s goals and progress. Some concerns can be addressed over a few months, while others may take longer. There is no “right” number of session for anyone.
How will I pay? Does insurance cover therapy?
Give us a call, and our intake staff will be glad to assist you in figuring out your payment and/or insurance coverage. We are in-network for Blue Cross Blue Shield, United Health Care/UMR and accept Medicaid and NC Healthchoice. Keep in mind that some plans require you to meet a deductible or co-pay amount. We also offer reduced rates self-pay clients.
Do you have an attendance policy?
Yes, we do. Our policy states that No-Shows or Late Cancellations for intake appointments will not be rescheduled. Three no-shows or late cancellations (less than 24 hours) during a two-month (60 day) period or two consecutive no-shows or late cancellations will result in discharge from our practice. We can assist you with referrals to other agencies should this event occur. A fee of $40 dollars will be charged for each no-show or late cancellation (fee is waived for Medicaid and NCHC). Click here to see the entire policy and additional details.